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Managed Cloud Services

Hands-Off Cloud Management

Full-service cloud management including monitoring, patching, optimization, and incident response. Focus on your business while we manage your infrastructure. With uptime SLAs up to 99.99%, 24/7 monitoring, and proactive optimization.

99.99%
Max uptime SLA
24/7
Support Coverage
<15min
Incident Response
Monthly
Optimization Reviews

What We Manage

Complete cloud operations coverage so you can focus on what matters most-your business

24/7 Monitoring

Round-the-clock visibility into your infrastructure

  • Real-time metrics
  • Custom alerting
  • Anomaly detection
  • SLA tracking

Patch Management

Keep systems secure with automated patching

  • Security patches
  • Scheduled updates
  • Rollback procedures
  • Compliance reporting

Backup & Recovery

Protect your data with tested backup strategies

  • Automated backups
  • Point-in-time recovery
  • Cross-region replication
  • Regular testing

Performance Optimization

Continuous tuning for peak performance

  • Resource right-sizing
  • Query optimization
  • Caching strategies
  • Bottleneck analysis

Cost Management

Ongoing optimization to control cloud spend

  • Monthly reviews
  • RI management
  • Waste elimination
  • Budget alerts

Incident Response

Fast response when issues arise

  • <15min response
  • Root cause analysis
  • Postmortems
  • Preventive measures
Service Tiers

Choose Your Coverage Level

Flexible service tiers designed to match your business requirements and budget. Running a small business? See what managed cloud services cost for small businesses.

Essential

For stable workloads needing basic management

  • 24/7 automated monitoring
  • Business-hours expert response
  • P1 response < 1 hour, 24/7
  • Patch management
Most Popular

Professional

For business-critical applications

  • 24/7/365 human response
  • P1 response < 15 min
  • Incident response & postmortems
  • Cloud cost optimization

Enterprise

For mission-critical, high-compliance environments

  • Dedicated team
  • P1 response < 5 min
  • Custom SLAs up to 99.99%
  • DR planning & testing

Why Businesses Choose Managed Cloud

Stop firefighting infrastructure issues. Let our experts handle operations while you innovate.

Reduced operational burden

Expert cloud management

Predictable monthly costs

Continuous optimization

What's Included

Dedicated Account Manager

Your single point of contact for all cloud needs

Monthly Business Reviews

Regular check-ins on performance, costs, and roadmap

24/7 NOC Coverage

Expert engineers monitoring your infrastructure around the clock

Proactive Optimization

We identify and implement improvements before you ask

Security Hardening

Continuous security patching and compliance maintenance

Disaster Recovery Testing

Regular DR drills to ensure your backups work

Platforms We Manage

Multi-cloud expertise with enterprise-grade tooling

AWS
Azure
GCP
Datadog
PagerDuty
Terraform

Onboarding Process

Smooth transition to managed services in weeks, not months

Phase 1

Onboarding

1-2 weeks

Assess current infrastructure and establish baselines

Infrastructure auditAccess setupMonitoring deployment
Phase 2

Transition

2-3 weeks

Transfer operational responsibilities with knowledge transfer

Runbook creationAlert tuningTeam handoff
Phase 3

Stabilization

2-4 weeks

Fine-tune monitoring, alerts, and operational procedures

Threshold optimizationProcess refinementSLA validation
Phase 4

Optimization

Ongoing

Continuous improvement and proactive recommendations

Monthly reviewsCost optimizationArchitecture guidance

The Impact of Managed Cloud

What clients typically experience after switching to managed operations

Operational Metrics: Before & After

Average across PlatOps managed cloud clients

Unplanned downtime / month
Before
180 min
After
8 min
Mean time to resolve (MTTR)
Before
120 min
After
18 min
Monthly incidents
Before
15
After
2
Patch compliance
Before
45 %
After
99 %
99.99%
Measured uptime across clients
PlatOps SLA
70%
Reduction in operational burden
PlatOps client avg
25%
Average cloud cost savings
Through optimization
11 min
Average incident response time
PlatOps NOC data

Ready to Offload Cloud Operations?

Uptime SLA up to 99.99%. 24/7 monitoring. Focus on your business.

Book a free 1-hour call