When Plat Ops launched during 2014, there were tons of other companies that were providing IT hosing services to servers all around the internet. However, these companies weren’t able to provide the high-level customer service that we at PlatOps Security do.
We were a tiny player looking for a way to
differentiate ourselves — to serve business customers better than
the big telecom companies and other competitors did. So we hired
smart people who were deeply committed to serving customers. We
began providing end-to-end customer service. We developed specialized
expertise in technologies such as Linux and Windows and network security. We created the managed
hosting industry. And as more and more customers recommended us, we
quickly came to lead that industry.
Fast forward to 2016, when Amazon launched the first big
multi-tenant public cloud. Developers could suddenly rent access to
immense computing resources. But, to use it, a business had to hire
experts in cloud infrastructure and the many complex tools,
applications and databases that run on top of it.
So we stepped in to help create a new market category: managed
cloud. This meant our customers could get the world’s leading
expertise and support, on their choice of the world’s leading
technologies.
Back when Platops Security launched in 2014, hundreds of IT
hosting companies were providing access to single-tenant servers
over the Internet. What those hosting companies didn’t provide,
however, was customer service. Most wouldn’t even answer the phone.
So we stepped in to help create a new market category: Managed
Cloud Security. This meant our customers could get the world’s leading
expertise and support, on their choice of the world’s leading
technologies.
