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Your Virtual IT Department

Enterprise IT Without the Enterprise Cost

Small and mid-sized businesses face the same cyber threats as enterprises but often lack dedicated IT teams. We provide comprehensive IT management and security at a fraction of the cost of hiring internally. Get 24/7 support, proactive monitoring, security protection, and strategic guidance at a fraction of hiring costs.

24/7 Helpdesk
Full Security
Proactive Monitoring
Strategic Guidance

The SMB IT Challenge

Growing businesses need IT expertise but can't always justify full-time hires

60%

SMBs lack IT staff

43%

Cyberattacks target SMBs

$49

Per user, managed email

24/7

Support coverage

In-House IT vs Managed Services

Get more coverage, more expertise, and better security at a fraction of the cost

ComparisonIn-House IT HireManaged ServicesYour Benefit
Annual Cost$150,000+From $36,000Lower
Coverage HoursBusiness hours24/7/3653x
Expertise Areas1-2 peopleFull team5x+
Vacation/Sick CoverageNoneAlways covered100%

Simple, Predictable Pricing

Choose the plan that fits your business size and needs

Managed Business Email

Give your staff someone to contact for email problems. We administer Microsoft 365 or Google Workspace and manage agreed protection and backups.

$49/user/month
  • 24/7 help desk for your staff
  • Users, shared inboxes and permissions
  • Main-domain email authentication
  • Email and business-file backup
Book a free 30-minute call

Security & Compliance Support

Keep agreed safeguards and security evidence up to date, with a named control register, scheduled reviews and clear next actions.

From $1,500/month
  • Monthly control and evidence checks
  • Quarterly access and policy reviews
  • One existing-evidence questionnaire/month, up to 100 questions
Book a free 30-minute call

Managed Cloud Operations

Put a name against your cloud operations. We monitor and maintain the agreed systems, handle incidents and review health and costs.

From $3,000/month
  • Monitoring, patching and incident triage
  • Backups and agreed restore tests
  • Monthly health and cost reviews
Book a free 30-minute call

Challenges We Solve for Growing Businesses

Common IT pain points that hold SMBs back

Limited or no internal IT and security expertise

Reactive firefighting instead of proactive management

Growing cyber threats targeting smaller businesses

Difficulty evaluating technology vendors and solutions

Compliance requirements with limited resources

Scaling technology alongside business growth

Complete IT Management

Everything you need to run your technology infrastructure

Virtual IT Department

Full-service IT management like having your own IT team

Helpdesk support
Infrastructure management
User onboarding
Strategic planning

24/7 Helpdesk

Round-the-clock support for your team

Phone & email support
Remote assistance
Ticket tracking
Fast response times

Managed Security

Enterprise-grade security without enterprise costs

Endpoint protection
Email security
Threat monitoring
Incident response

Cloud Management

Manage your Microsoft 365, Google Workspace, and cloud apps

Cloud setup
User management
Backup & recovery
Cost optimization

Vendor Management

We handle your technology vendors so you don't have to

Vendor selection
Contract negotiation
Issue escalation
License management

Technology Strategy

Strategic guidance aligned with your business goals

Technology roadmap
Budget planning
Growth planning
Risk assessment

Seamless Onboarding Process

We make the transition to managed IT smooth and painless

Phase 1

Discovery

Week 1

Understand your business and technology landscape

Business assessment
IT audit
User interviews
Risk evaluation
Phase 2

Onboarding

Weeks 2-3

Set up monitoring, tools, and documentation

Tool deployment
System documentation
Access setup
Team training
Phase 3

Stabilize

Weeks 4-8

Address immediate issues and establish baselines

Issue remediation
Security hardening
Process setup
Performance tuning
Phase 4

Optimize

Ongoing

Continuous improvement and strategic guidance

Proactive maintenance
Strategic reviews
Technology upgrades
Cost optimization

The Value of Managed IT

Invest in your technology infrastructure without breaking the budget

$49

Per user, managed email

12-month term, 15-user minimum

1 hour

Critical response

A person starts triage, 24/7

85%

Reduction in downtime

With proactive monitoring

Focus on growing your business while we handle the technology

Book a free 30-minute call

Why Businesses Choose Us

Your IT team, without the overhead

Dedicated Support Team

  • US-Based Support

    No overseas call centers-real technicians who know your business

  • Named Account Team

    Same people every time-no ticket roulette

  • Cloud Platforms

    We work on AWS, Microsoft Azure and Google Cloud.

Built for Small Business

  • 70% Cost Savings

    Compared to building an in-house IT team

  • SMBs Are Our Focus

    From 10-person offices to 200+ employee companies

  • Senior Engineers, Not Ticket Queues

    The same team supports your business every time

Our response commitments

1 hour
Critical Response
A person starts triage, 24/7
4 hours
Routine Requests
Business hours, Monday to Friday
24/7
Support Access
Emergencies don't wait
Monthly
Business Reviews
Strategic planning included

Free 30-minute call

Your IT Team, Without Hiring One

Book a free 30-minute call. Tell us what your business runs on today, and we'll show you what we'd look after and how it compares to hiring.

No commitment. Video call or phone, whichever you prefer. Run by senior engineers, serving clients since 2014.

What you leave the call with

  • Which services you need, and which you don't
  • What to fix first
  • A senior engineer, not a salesperson
Book a free 30-minute call

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