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24/7 Security Operations

Managed Security

Full-service security operations including monitoring, incident response, and continuous improvement without building an internal security team. Get enterprise-grade SOC, MDR, threat hunting, and incident response-without the cost of building an internal security team.

24/7
Monitoring Coverage
<4hrs
Response SLA
10+
Threat Intel Feeds
99.9%
Uptime target

Security Operations Lifecycle

Continuous monitoring, detection, response, and improvement

1

Monitor

24/7 visibility across all systems

  • SIEM log aggregation
  • Real-time alerting
  • Network monitoring
  • Endpoint visibility
2

Detect

Find threats before they cause damage

  • Anomaly detection
  • Threat intelligence
  • Behavioral analysis
  • IOC matching
3

Respond

Rapid containment and remediation

  • Incident triage
  • Containment actions
  • Forensic analysis
  • Recovery support
4

Improve

Continuous security posture enhancement

  • Root cause analysis
  • Playbook updates
  • Control tuning
  • Lessons learned

Managed Security Services

Comprehensive security operations tailored to your needs

24/7
Coverage

SOC Monitoring

24/7/365 security operations center

  • Round-the-clock analyst coverage
  • Multi-tier escalation
  • Custom alert thresholds
  • Real-time dashboards
<4hrs
Response time

Managed Detection & Response

Proactive threat hunting and response

  • EDR/XDR management
  • Threat hunting campaigns
  • Malware analysis
  • Automated response actions
15min
Initial response

Incident Response

Expert incident handling when attacks occur

  • Incident commander assignment
  • Containment & eradication
  • Digital forensics
  • Post-incident reporting
100%
Asset coverage

Vulnerability Management

Continuous vulnerability scanning and tracking

  • Automated scanning
  • Risk-based prioritization
  • Remediation tracking
  • Patch management
10+
Intel feeds

Threat Intelligence

Curated threat feeds and analysis

  • 10+ intelligence feeds
  • Industry-specific threats
  • Dark web monitoring
  • IOC enrichment
Weekly
Report cadence

Security Reporting

Executive and technical reporting

  • Monthly executive reports
  • Real-time dashboards
  • Compliance reports
  • KPI tracking

Service Tiers

Choose the right level of protection for your organization

Essential

Core security monitoring for growing teams

Scoped quote
  • 8x5 SOC monitoring
  • SIEM log management
  • Basic alerting & triage
  • Monthly vulnerability scans
  • Quarterly security review
  • Email support
Book a free 30-minute call
Most Popular

Professional

Full-service security operations

Scoped quote
  • 24/7 SOC monitoring
  • Advanced threat detection
  • 4-hour response SLA
  • Weekly vulnerability scans
  • Threat hunting (monthly)
  • Dedicated analyst
  • Phone & Slack support
Book a free 30-minute call

Enterprise

Complete security partnership

Custom pricing
  • 24/7 SOC with threat hunting
  • Response targets set in your contract
  • Continuous vuln scanning
  • Daily threat hunting
  • Virtual CISO services
  • Dedicated team
  • On-site support available
Book a free 30-minute call

Onboarding Journey

From kickoff to full SOC coverage in 4 weeks

Phase 1

Onboarding

Week 1-2

Deploy monitoring agents and integrate systems

Agent deploymentSIEM integrationBaseline establishment
Phase 2

Tuning

Weeks 2-4

Reduce noise and optimize detection rules

Alert tuningFalse positive reductionCustom rules
Phase 3

Runbook Development

Weeks 3-5

Create response playbooks for your environment

Playbook creationEscalation pathsContact lists
Phase 4

Active Monitoring

Week 4+

Full SOC coverage begins

24/7 monitoringIncident responseRegular reporting

Technologies We Use

Best-in-class security tools managed by our experts

SIEM

  • Splunk
  • Microsoft Sentinel
  • Elastic
  • Sumo Logic

EDR/XDR

  • CrowdStrike
  • SentinelOne
  • Microsoft Defender
  • Carbon Black

Vulnerability

  • Qualys
  • Tenable
  • Rapid7
  • Wiz

Threat Intel

  • Recorded Future
  • Mandiant
  • CrowdStrike
  • VirusTotal

In-House vs Managed Security

See why SMBs choose managed security operations

CapabilityIn-House SOCPlatOps Managed
Security monitoringBusiness hours only24/7/365 SOC
Analyst team1-2 generalistsDedicated specialists
Threat detectionBasic SIEM rulesAI + threat hunting
Threat intelligenceFree feeds only10+ premium feeds
Incident responseAd-hoc, hours to days15-min SLA, playbooks
Vulnerability mgmtQuarterly scansContinuous + tracking
Compliance reportingManual, pre-auditAutomated, continuous
Annual cost$500K+ (2 FTEs + tools)$90K-180K

The Economics of Managed Security

Enterprise security at a fraction of the in-house cost

Annual Cost: In-House SOC vs PlatOps

Gartner & PlatOps pricing data

2 security analysts (salary + benefits)$360K
SIEM & security tooling$80K
Training & certifications$30K
On-call & overtime$45K
PlatOps Professional (annual)$90K
In-house SOC total$515K/yr
PlatOps Managed total$90K/yr (83% less)
$4.99M
Average total cost of a data breach
241 days
Avg time to identify and contain a breach
4.8M
Global cybersecurity workforce gap
$2.2M
Lower breach costs with extensive security AI

Why Choose PlatOps for Managed Security

SMB-focused expertise with enterprise-grade capabilities

SMB-First Approach

Right-sized security operations without enterprise complexity or pricing

Dedicated Analysts

Named analysts who know your environment-not a rotating call center

Rapid Response

Response targets for critical and high-severity alerts, set in your contract

Multiple Channels

Reach us via phone, email, Slack, or Teams-however you work

Compliance Ready

Built-in reporting for SOC 2, ISO 27001, HIPAA, and PCI-DSS

Continuous Improvement

Quarterly security reviews with actionable recommendations

Features

  • 24/7 security monitoring
  • Incident detection and response
  • Vulnerability management
  • Threat intelligence
  • Security reporting and metrics
  • Compliance monitoring

Benefits

  • Enterprise security without enterprise costs
  • Faster threat detection
  • Reduced security operational burden
  • Access to security expertise

Free 30-minute call

Ready for Round-the-Clock Security?

Book a free 30-minute call. We'll look at what's monitored today and what managed security would cover for you.

No commitment. Video call or phone, whichever you prefer. Run by senior engineers, serving clients since 2014.

What you leave the call with

  • What's not being watched today
  • What managed security would cover
  • A senior engineer, not a salesperson
Book a free 30-minute call

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