Pay for the email, cloud and security work you need instead of hiring for it. Choose ongoing management or a fixed-price project, and see what is included, when a person responds and which third-party costs sit outside our fee.
Managed infrastructure for growing businesses since 2014
One fee per service. A 12-month commitment is billed monthly and includes standard onboarding; rolling monthly costs a little more and has a setup fee.
$49/user/month
12-month commitment, billed monthly
From $3,000/month
12-month commitment, billed monthly
From $5,000/month
12-month commitment, billed monthly
From $1,500/month
12-month commitment, billed monthly
USD before tax. Starting rates apply to the reviewed standard scope; larger, multi-site or multi-service setups get a fixed written quote. Managed DevOps includes its covered cloud operations, so you never pay for both on the same systems.
Not satisfied in the first 30 days? Your first month's fee becomes a credit toward future services, not a cash refund.
You keep control of your cloud, email and domains. We use scoped access and document what we set up.
If you move on, we hand over documentation and run knowledge-transfer sessions at no extra cost.
Your quote is your price. Third-party tools are passed through at cost, and licences and cloud bills are shown separately.
Monthly fee plus standard one-time setup. Tax, cloud bills, software licences and separately quoted work are extra. On a 12-month commitment the first invoice is the monthly fee: standard onboarding is included.
| Example | 12 months: per month | Rolling: per month | Rolling: first invoice |
|---|---|---|---|
| Email, 15 users | $735 | $885 | $885 + migration quote |
| Email, 25 users | $1,225 | $1,475 | $1,475 + migration quote |
| Cloud Operations, standard scope | $3,000 | $3,600 | $6,100 |
| DevOps, standard scope | $5,000 | $6,000 | $10,000 |
| Security & Compliance, full setup | $1,500 | $1,800 | $3,300 or less |
| Email 25 users + Cloud Operations | $4,225 | $5,075 | $7,575 + migration quote |
Initial human response and start of triage within one hour, 24/7, for critical incidents affecting covered managed systems.
Routine initial human response within four business hours, Monday–Friday, 9am–5pm Eastern, excluding US federal holidays. The routine clock runs during those hours.
The critical-response clock starts when an emergency report reaches the designated channel or a qualifying alert reaches our incident system, whichever is earlier. Acknowledgement does not start it, and escalation does not reset it. Response is not a guaranteed resolution time. Critical coverage applies to named managed email, cloud and DevOps systems.
Need a specific result rather than ongoing management? Each project has a defined scope, a fixed fee and an end date. No subscription is required afterwards.
Stop scammers sending email as your company, without blocking your real mail. One domain, up to five sending services; more are quoted.
See the scopeCut your cloud bill with three agreed changes and spending alerts, then a follow-up once about 30 days of new billing data is in.
See the scopeFind cost, security and single-point-of-failure risk in your AWS estate, ship three agreed fixes, and set up cost guardrails, with a 30/60/90-day roadmap.
See the scopeThe Security Risk Analysis HIPAA requires, three agreed small fixes and an action plan — for single-site practices of up to 15 staff.
See the scopeHonest gap assessment, three initial controls and an auditor-ready roadmap — for teams of up to 25 facing a deal that requires SOC 2.
See the scopeA configuration and evidence review with prioritised risks and an action plan. Optional; not required before Security & Compliance Support.
See the scopeWork that varies too much for one list price gets a fixed written quote after a scope review, so you know the full fee before you commit.
Not sure which fits? Book a free 30-minute call and we'll recommend one, or none.
From signed contract to full operations in four structured weeks
We audit your current infrastructure, security posture, and tooling. You get a full gap analysis and a tailored onboarding plan.
We deploy monitoring agents, configure alerting pipelines, connect your cloud accounts, and integrate with your Slack or Teams.
Our team shadows your existing processes, handles incidents alongside your team, and validates runbooks before taking the wheel.
We take full ownership of operations. Your team is free to focus on product while we handle infrastructure, security, and on-call.
We audit your current infrastructure, security posture, and tooling. You get a full gap analysis and a tailored onboarding plan.
We deploy monitoring agents, configure alerting pipelines, connect your cloud accounts, and integrate with your Slack or Teams.
Our team shadows your existing processes, handles incidents alongside your team, and validates runbooks before taking the wheel.
We take full ownership of operations. Your team is free to focus on product while we handle infrastructure, security, and on-call.
Common questions about our pricing and billing
Each managed service has a published starting price for a reviewed standard scope, and each project has a fixed fee. If your setup is larger or different, such as more sites, systems or services, you get a fixed written quote after a free 30-minute call and a review of your setup, before you commit.
Standard onboarding is included with a 12-month commitment. On rolling monthly terms, setup is $2,500 for Managed Cloud Operations, $4,000 for Managed DevOps and up to $1,500 for Security & Compliance Support. Rolling email migration is quoted upfront. Complex migrations and rebuilds are quoted separately.
The monthly fee covers the management work listed for each service: monitoring, support, maintenance and the agreed reviews. Microsoft or Google licences, cloud consumption and agreed paid tools are billed separately, at cost with no markup. Major projects and migrations are scoped and quoted separately.
Two options: a 12-month commitment billed monthly, which includes standard onboarding, or rolling month-to-month at a higher monthly rate plus setup. For example, Managed Business Email is $49 or $59 per user per month, with a 15-user minimum.
No. Managed DevOps includes the cloud operations for the systems it covers, so you never pay for Managed Cloud Operations on the same systems. Backups and main-domain email authentication inside Managed Business Email are not sold to you again either.
Yes. Services can be added or adjusted with 30 days' notice, and we recommend changes during the regular reviews if your needs shift.
Managed services are billed monthly in advance. Project work is typically billed 50% upfront and 50% on completion, or by milestone for larger projects. We accept ACH, wire transfer and major credit cards.
Still have questions?
One in-house systems administrator costs about $142K a year with benefits and covers business hours only. Compare managed services with hiring
Free 30-minute call
On a free 30-minute call we'll look at what you need covered and give you a fixed written quote for anything outside the standard scopes.
No commitment. Video call or phone, whichever you prefer. Run by senior engineers, serving clients since 2014.
What you leave the call with
Prefer it in writing? Request a written review