Skip to main content
Back to How We Work
Ongoing Partnership

Your Ops Team.Without the Hiring.

Your dedicated infrastructure and security team without the overhead. We handle day-to-day operations, monitoring, incident response, and continuous optimization-so you can focus on building your business.

Operations Dashboard

Real-time service health

Live
0%

Cost Savings

<15m

P1 Response

24/7

On-Call

API Gateway
18ms
Database Cluster
6ms
CDN / Edge
4ms
Auth Service
112ms
Service CoverageManaged
Infrastructure85%
Security92%
Monitoring100%
Recent Activity
0tickets resolved
2m agoAuto-scaled API pods to 12
18m agoSSL certificate auto-renewed
1h agoSecurity patch applied — K8s
3h agoAlert: Auth latency spike
99.97%
Measured Uptime
11 min
Avg Response Time
2,500+
Incidents Resolved
95%
Client Retention

What's Included

Comprehensive coverage for your infrastructure and security needs

24/7 Monitoring

Round-the-clock monitoring of your infrastructure with intelligent alerting and rapid response.

Infrastructure monitoring
Application performance monitoring
Log aggregation and analysis
Synthetic monitoring
Custom dashboards

Security Operations

Continuous security monitoring, vulnerability management, and incident response.

Security monitoring
Vulnerability scanning
Patch management
Incident response
Compliance monitoring

Incident Response

Expert on-call coverage with defined SLAs and rapid incident resolution.

On-call coverage
Incident triage
Root cause analysis
Postmortem processes
Runbook automation

Continuous Optimization

Proactive improvements to performance, reliability, and cost efficiency.

Performance tuning
Cost optimization
Capacity planning
Architecture improvements
Automation development

Service Level Options

Choose the coverage level that fits your needs

Essential

$3,500–$7,500/mo

For growing teams needing reliable support

Response Time< 1 hour
CoverageBusiness hours
Infrastructure monitoring
Email support
Monthly reports
Quarterly reviews
Get Started
Most Popular

Professional

$8,000–$15,000/mo

For businesses requiring 24/7 coverage

Response Time< 30 minutes
Coverage24/7/365
Everything in Essential
24/7 on-call support
Security monitoring
Dedicated Slack channel
Weekly sync calls
Get Started

Enterprise

Custom

For mission-critical infrastructure

Response Time< 15 minutes
Coverage24/7/365 + dedicated
Everything in Professional
Dedicated account team
Custom SLAs
On-site support available
Executive escalation path
Get Started

Prices vary based on infrastructure complexity and team size. See full pricing details →

The Impact of Managed Services

What our clients typically experience after switching to PlatOps managed operations

Total Cost of Operations: In-House vs PlatOps

Annual cost comparison for a typical 50-person company

DevOps engineer salary + benefits
In-house
$180K
Tooling & monitoring platforms
In-house
$36K
On-call coverage & overtime
In-house
$25K
Training & certification
In-house
$12K
PlatOps Professional plan
PlatOps
$120K
In-house total$253K/yr
PlatOps total$120K/yr (53% less)

Operational Metrics: Before & After

Average improvement across PlatOps managed clients

Mean time to detect (MTTD)
Before
45 min
After
8 min
Mean time to resolve (MTTR)
Before
120 min
After
22 min
Monthly incidents
Before
12
After
3
Unplanned downtime / month
Before
180 min
After
12 min

"We replaced a $180K/year DevOps hire with PlatOps Professional. Response times are faster, coverage is 24/7, and we passed SOC 2 Type II on the first attempt."

JR

James R.

CTO, B2B SaaS (65 employees)

Seamless Onboarding

A proven process to get you up and running quickly

STEP 01

Discovery

We assess your current infrastructure, tools, and processes

STEP 02

Onboarding

Configure monitoring, access, and communication channels

STEP 03

Shadow Period

We work alongside your team to learn your systems

STEP 04

Handoff

Full transition to managed operations with defined SLAs

STEP 05

Optimization

Continuous improvements and quarterly business reviews

Why Choose Our Managed Services

We're not just another vendor-we become an extension of your team, invested in your success.

Your Slack Channel Is Always Staffed

The same senior engineers quarter after quarter — they know your deploy pipeline, not just your servers.

We Catch Problems Before You Notice

Proactive monitoring means we fix issues at 3am so you don't wake up to them at 9am.

We Shrink Your Cloud Bill Every Quarter

Continuous cost optimization is part of the service — not an upsell. Avg 25% savings in year one.

No Lock-In, No Long Contracts

Month-to-month available. We earn retention through results, not contract terms.

The Results

70% reduction in operational burden

Free your team to focus on product development

60% faster incident resolution

Expert responders who know your infrastructure

25% average cost savings

Through optimization and right-sizing

Predictable monthly costs

Fixed pricing with no surprise bills

Ready to Focus on What Matters?

Let us handle ops while you build your business. No lock-in, month-to-month available.

Schedule Consultation
Get Free Assessment