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Honest comparisons

Compare your options before you commit budget

Every SMB that needs cloud, DevOps, and security operations picks from the same four options: hire a team, hire a contractor, sign with a large MSP, or work with us. Here is what each one actually costs and what it actually gets you — including where we are the wrong answer.

All four options at a glance

Figures are typical ranges for a 10–200 employee company running production workloads in the cloud. Your numbers will vary with headcount, compliance scope, and how much infrastructure you already have.

DimensionIn-house teamFreelance DevOpsEnterprise MSPPlatOps
Typical annual cost$425–583K (3 FTEs, salary + benefits)$90–250K (variable)$120–400K + onboarding$42–180K
CoverageBusiness hours, on-call costs extraBusiness hours, best effort24/7 via shared pool24/7 monitoring; a person on critical incidents within 1 hour, 24/7
Time to productive3–6 months (hire + ramp)2–6 weeks6–12 weeks onboardingAbout 4 weeks (30-day onboarding)
Breadth of expertise2–3 generalistsOne specialismBroad, but rationedCloud, DevOps and security engineers
Contract commitmentEmployment overheadPer engagement12–36 months typicalMonthly, or fixed-scope sprint
Key riskAttrition wipes out knowledgeBus factor of oneYou are a small accountLess on-site context than an FTE

When PlatOps is the wrong choice

A comparison page that only argues one way is a sales page. These are the situations where we would tell you to do something else.

You need someone physically on site — we are remote by design.
You are large enough to staff a real 24/7 rota in-house; past roughly 200 employees the maths starts to favour building.
Your infrastructure is a core competitive product and you want that knowledge held internally.
You need a single named engineer embedded in your team full time rather than a team behind an SLA.

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Want the Numbers for Your Setup?

A free 30-minute call gives you a costed picture of each option for your infrastructure, and we'll say so if you're better off hiring.

No commitment. Video call or phone, whichever you prefer. Run by senior engineers, serving clients since 2014.

What you leave the call with

  • A cost comparison for each option
  • Whether hiring is the better choice for you
  • A senior engineer, not a salesperson
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