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- Engagement Models
Start Small. Scale When Ready.
One team, four ways to work together. From a one-time assessment to a full managed partnership — choose the engagement that fits today, and grow from there.
Engagement Finder
Choose the right model for you
Choose Your Engagement Model
Each model is designed to deliver maximum value based on your specific situation
Security & Infrastructure Assessment
A comprehensive audit of your current infrastructure, security posture, and operational practices. Get a clear picture of where you stand and a prioritized roadmap for improvement.
What's Included
Ideal For
Project-Based Engagements
Focused initiatives with clear deliverables, timelines, and budgets. We handle everything from planning to implementation to documentation.
What's Included
Ideal For
Managed Services
Your dedicated infrastructure and security team. We handle day-to-day operations, monitoring, and optimization so you can focus on your business.
What's Included
Ideal For
Emergency Support
When things go wrong, you need immediate expert help. Our emergency response team provides rapid incident resolution when you need it most.
The Typical Client Journey
Most clients start with an assessment and transition to managed services within 90 days.
No commitment at any stage. Each step is independent — you decide when to scale up.
How Every Engagement Starts
A consistent, transparent process that ensures we understand your needs and deliver results
Discovery
We learn about your business, challenges, and goals
Proposal
Tailored scope, timeline, and investment
Kickoff
Team alignment and project planning
Execution
Transparent progress with regular updates
Partnership
Ongoing support and continuous improvement
Client Engagement by the Numbers
How our clients typically engage and grow with PlatOps
How Clients Start Working With Us
PlatOps client data, 2023-2024
Time to Value by Engagement Model
Average across all PlatOps engagements
Quick Comparison
Find the right engagement model at a glance
| Feature | Assessment | Projects | Managed | Emergency |
|---|---|---|---|---|
| Duration | 2-4 weeks | 4-16 weeks | Ongoing | On-demand |
| Investment | Starting at $5,000 | $15,000–$150,000 per project | $3,500–$20,000+/mo | $250–$400/hr |
| 24/7 Support | — | — | ||
| Dedicated Team | — | — | ||
| Documentation | ||||
| Ongoing Optimization | — | — | — | |
| Quarterly Reviews | — | — | — | |
| Knowledge Transfer |
Not Sure Where to Start?
Most clients start with a free assessment. We'll recommend the right model for you.