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Flexible Partnerships

Start Small. Scale When Ready.

One team, four ways to work together. From a one-time assessment to a full managed partnership — choose the engagement that fits today, and grow from there.

Engagement Finder

Choose the right model for you

4 Options
Assessment2-4 weeks
Projects4-16 weeks
ManagedOngoing
EmergencyOn-demand
Managed Services SLAPopular Choice
99.9%
Uptime SLA
<15min
Response
24/7
Support
0%
Client Retention
0+
Projects Delivered
94%
On-Time Delivery
4.9/5
Client Satisfaction (Survey)
12 days
Avg Kickoff Time
95%
Client Retention

Choose Your Engagement Model

Each model is designed to deliver maximum value based on your specific situation

Security & Infrastructure Assessment

2-4 weeksStarting at $5,000

A comprehensive audit of your current infrastructure, security posture, and operational practices. Get a clear picture of where you stand and a prioritized roadmap for improvement.

What's Included

Complete infrastructure review
Security posture assessment
Compliance gap analysis
Cost optimization review
Prioritized remediation roadmap
Executive summary and detailed findings

Ideal For

Pre-audit preparationNew CTO/CIO assessmentsM&A due diligenceAnnual security reviews
Request Assessment

Project-Based Engagements

4-16 weeks$15,000–$150,000 per project

Focused initiatives with clear deliverables, timelines, and budgets. We handle everything from planning to implementation to documentation.

What's Included

Project scoping and planning
Architecture design
Implementation and testing
Documentation and runbooks
Knowledge transfer
Post-implementation support

Ideal For

Cloud migrationsSecurity implementationsCI/CD pipeline setupKubernetes deployments
Discuss Your Project
Best Value

Managed Services

Ongoing$3,500–$20,000+/mo

Your dedicated infrastructure and security team. We handle day-to-day operations, monitoring, and optimization so you can focus on your business.

What's Included

24/7 monitoring and alerting
Incident response and on-call
Security patch management
Cost optimization
Quarterly business reviews
Dedicated account manager

Ideal For

Companies without DevOps teams24/7 uptime requirementsCompliance obligationsRapid scaling needs
Learn More

Emergency Support

On-demand$250–$400/hr

When things go wrong, you need immediate expert help. Our emergency response team provides rapid incident resolution when you need it most.

Security incidentsProduction outagesData recoveryEmergency scaling

The Typical Client Journey

Most clients start with an assessment and transition to managed services within 90 days.

Free Assessment
Quick-Win Project
Managed Services

No commitment at any stage. Each step is independent — you decide when to scale up.

How Every Engagement Starts

A consistent, transparent process that ensures we understand your needs and deliver results

STEP 01

Discovery

We learn about your business, challenges, and goals

STEP 02

Proposal

Tailored scope, timeline, and investment

STEP 03

Kickoff

Team alignment and project planning

STEP 04

Execution

Transparent progress with regular updates

STEP 05

Partnership

Ongoing support and continuous improvement

Client Engagement by the Numbers

How our clients typically engage and grow with PlatOps

How Clients Start Working With Us

PlatOps client data, 2023-2024

Start with an assessment65%
Start with a project25%
Start with managed services8%
Emergency first contact2%
Assessment → Managed conversion72% within 90 days

Time to Value by Engagement Model

Average across all PlatOps engagements

Assessment → first actionable insight
Industry avg
14 days
PlatOps
3 days
Project → first deliverable
Industry avg
45 days
PlatOps
14 days
Managed → full operational coverage
Industry avg
90 days
PlatOps
21 days
Emergency → incident resolution
Industry avg
48 hours
PlatOps
4 hours

Quick Comparison

Find the right engagement model at a glance

FeatureAssessmentProjectsManagedEmergency
Duration2-4 weeks4-16 weeksOngoingOn-demand
InvestmentStarting at $5,000$15,000–$150,000 per project$3,500–$20,000+/mo$250–$400/hr
24/7 Support
Dedicated Team
Documentation
Ongoing Optimization
Quarterly Reviews
Knowledge Transfer

Not Sure Where to Start?

Most clients start with a free assessment. We'll recommend the right model for you.

Schedule Free Consultation
Get Free Assessment