See everything. Fix anything. Sleep soundly.
Observability Services
Transform reactive firefighting into proactive operations. We implement enterprise-grade observability with metrics, logs, traces, and intelligent alerting-giving you complete visibility across your entire stack and the insights to act before issues impact your users.
70%
MTTR Reduction
90%
Alert Noise Reduction
100%
Stack Coverage
<5min
Issue Detection
System Health Dashboard
All systems operational
Uptime
Avg Latency
Req/sec
70%
MTTR Reduction
90%
Less Alert Noise
OpenTelemetry: The Future of Observability
We implement OTel-native observability-one instrumentation for metrics, logs, and traces. No vendor lock-in. Full flexibility to switch backends anytime.
Full-Stack Monitoring: See Everything, Miss Nothing
Infrastructure, application, and business metrics in one place. Prometheus, Grafana, Datadog, or your choice of stack.
Observability Tools We Work With
Certified Observability Partners
Experts in leading observability platforms
The Three Pillars of Observability
True observability requires metrics, logs, and traces working together. We implement all three with intelligent correlation.
Metrics
Numerical measurements over time that show system health, performance trends, and resource utilization.
- Infrastructure metrics (CPU, memory, disk)
- Application metrics (latency, throughput)
- Business metrics (conversions, revenue)
Logs
Detailed records of events that provide context for debugging, auditing, and understanding system behavior.
- Centralized log aggregation
- Structured logging standards
- Compliance retention policies
Traces
End-to-end visibility into request flows across distributed services for debugging complex systems.
- Distributed tracing
- Service dependency mapping
- Latency breakdown analysis
Does This Sound Familiar?
These observability challenges plague engineering teams everywhere. If you're experiencing any of these, we can help.
Alert Fatigue
Your team receives 1000s of alerts daily-80% are noise. Real issues get lost in the flood. Engineers mute notifications and miss critical problems.
Blind Spots
When something breaks, you can't find the root cause. Logs don't correlate with metrics. Traces are missing. Debugging takes hours instead of minutes.
Tool Sprawl
You have Datadog for APM, Splunk for logs, Prometheus for metrics, and three other tools nobody uses. Bills are high, visibility is fragmented.
Reactive Not Proactive
You only find out about problems when customers complain. There's no forecasting, no anomaly detection, no early warning system. You're always behind.
Ready to solve these problems?
Get Your Free Observability AssessmentOpenTelemetry: One Standard, Any Backend
We implement OpenTelemetry as your observability foundation-unified instrumentation that sends metrics, logs, and traces to any backend you choose.
How OpenTelemetry Works
Instrumentation Sources
OTel Collector
Process, filter, transform, route
Export to Any Backend
No Vendor Lock-In
Instrument once, export anywhere. Switch from Datadog to Grafana? No code changes needed. Your telemetry data is always yours.
Unified Instrumentation
One SDK for metrics, logs, and traces. Consistent correlation IDs across all signals. Auto-instrumentation for popular frameworks.
Future-Proof
CNCF graduated project with massive industry adoption. AWS, Azure, and GCP all support OTel natively. The de facto standard for modern observability.
Cost Control
The OTel Collector can sample, filter, and aggregate before sending to expensive backends. Reduce telemetry costs by 50-80%.
Your Observability Maturity Journey
We meet you where you are and guide you to proactive observability
Reactive
Users report issues. Manual log searching. No correlation.
Monitored
Basic metrics and alerts. Some dashboards. Alert fatigue.
Observable
Full M-L-T coverage. Correlated signals. Fast debugging.
Proactive
Anomaly detection. Self-healing. Predictive insights.
Most organizations are at Level 1-2. We help you reach Level 3-4 in 3-6 months.
Which Observability Service Do You Need?
Quick guide to choosing the right service for your situation
| Your Situation | Recommended Service | Outcome |
|---|---|---|
| “We can't see what's happening” | Full-Stack Monitoring | Complete visibility |
| “Incidents take too long to resolve” | Incident Management | 70% faster MTTR |
| “App is slow, don't know why” | Performance Monitoring | Find bottlenecks fast |
| “Logs are everywhere” | Log Management | Centralized logs |
Not sure which service fits? Book a free consultation and we'll guide you.
Our Observability Solutions
From infrastructure monitoring to incident response, we implement observability practices that give you complete visibility and faster resolution.
Infrastructure Monitoring
Know before your users do
Comprehensive monitoring of your infrastructure, applications, and services. We implement the tools and practices that keep you informed and proactive.
100%
Visibility Coverage
<5min
Detection Time
90%
Alert Noise Reduction
Real-time
Dashboard Updates
+2 more features
Incident Management
Resolve issues faster
Implement incident management procedures, on-call rotations, and postmortem processes to reduce incident impact and prevent recurrence.
70%
MTTR Reduction
4x
Faster Resolution
100%
Postmortem Coverage
50%
Recurring Incident Reduction
+2 more features
Performance Optimization
Make it fast
Analyze and optimize application and infrastructure performance to improve user experience and reduce costs.
50%
Average Latency Reduction
3x
Throughput Improvement
30%
Cost Reduction
10x
Scale Capacity Increase
+2 more features
Log Management & Analytics
Centralized logging at scale
Implement centralized log management with powerful search, analytics, and retention policies. Turn your logs into actionable insights for debugging, security, and compliance.
10TB+
Daily Log Volume
<3s
Search Latency
60%
Storage Cost Savings
7+ years
Compliance Retention
+4 more features
The ROI of Enterprise Observability
Organizations with mature observability practices resolve incidents faster and prevent outages before they impact customers.
70%
MTTR Reduction
Mean time to resolve
90%
Alert Noise Reduction
Intelligent correlation
60%
Fewer Outages
Proactive detection
5x
Faster Debug Time
With correlated data
Based on industry benchmarks and client results
Why PlatOps for Observability?
We don't just install monitoring tools-we build observability cultures that transform how your teams operate.
Full Stack Coverage
From infrastructure to applications to user experience-we monitor every layer of your stack.
Intelligent Alerting
Smart alert correlation and noise reduction so you only get notified when it matters.
OpenTelemetry Native
We implement vendor-neutral observability with OpenTelemetry for maximum flexibility.
Security Integrated
Security monitoring and audit logging built into your observability stack from day one.
Team Enablement
We train your teams on effective observability practices, not just tool usage.
Cost Optimized
Smart data sampling and tiered storage to keep observability costs under control.
Frequently Asked Questions
Everything you need to know about observability for your business
1What's the difference between monitoring and observability?
Monitoring tells you when something is wrong (known unknowns). Observability lets you understand why-even for issues you didn't anticipate (unknown unknowns). True observability combines metrics, logs, and traces to provide complete system visibility. We help you evolve from reactive monitoring to proactive observability.
2What is OpenTelemetry and should we use it?
OpenTelemetry (OTel) is the industry-standard framework for collecting telemetry data. It's vendor-neutral, so you avoid lock-in, and it provides a unified API for metrics, logs, and traces. If you're starting fresh or consolidating tools, OTel is the way to go. We implement full OTel pipelines.
3How do you reduce alert noise?
Most organizations are drowning in alerts-80% of which are false positives. We implement intelligent alerting with dynamic thresholds, anomaly detection, alert correlation, and proper runbook automation. The goal is actionable alerts that require human intervention, not noise.
4Which observability platform should we use?
It depends on your stack and budget. Datadog offers excellent all-in-one capabilities. Grafana Stack (Prometheus, Loki, Tempo) is cost-effective for large-scale. New Relic excels at APM. We're platform-agnostic and recommend based on your specific needs, often implementing hybrid approaches.
5How do you handle log management at scale?
Log volume can explode costs. We implement intelligent log processing: parsing, filtering, sampling, and tiered storage. Critical logs go to hot storage for fast queries; historical data moves to cold storage. We typically reduce log costs by 40-60% while improving searchability.
6What's distributed tracing and do we need it?
Distributed tracing follows requests across microservices, showing exactly where latency occurs. If you have more than a few services, tracing is essential for debugging. We implement trace propagation, sampling strategies, and trace-to-log correlation for rapid root cause analysis.
7How do you integrate observability with incident management?
We connect your observability stack to incident management (PagerDuty, Opsgenie) with intelligent routing. Alerts include relevant dashboards, runbooks, and context. We implement on-call schedules, escalation policies, and post-incident review processes.
8Can you help optimize observability costs?
Yes. Observability tool costs can spiral quickly. We audit your current usage, eliminate redundant data collection, implement proper sampling, optimize retention policies, and right-size your platform. Most clients see 30-50% cost reduction while improving coverage.
Have more questions? We're here to help.
Let's Transform Your Observability
Get complete visibility into your systems with enterprise-grade monitoring, logging, and tracing. Schedule your free assessment today.