Frequently Asked Questions
Got Questions?
We Have Answers
Everything you need to know about our security, cloud, DevOps, and managed services. Can't find what you're looking for? Schedule a call with our team.
Help Center
Knowledge Base
Live Support
10
Topics
55+
Articles
<4hrs
Response Time
98%
Satisfaction
Popular Topics
What is Zero Trust security?1.2k views
SOC 2 certification timeline980 views
Cloud cost optimization850 views
Managed services pricing720 views
55+
Questions Answered
10
Topic Categories
24/7
Support Available
100%
Response Rate
About PlatOps
4 questions
Getting Started
6 questions
Security Services
5 questions
Cloud Services
5 questions
DevOps Services
5 questions
Email & DNS Security
5 questions
Observability
4 questions
Automation
3 questions
Pricing & Engagement
9 questions
Working With Us
5 questions
Still Have Questions?
Can't find the answer you're looking for? Our team is happy to help with any questions about our services or approach.
Limited Availability
Get a Free Security & Infrastructure Assessment
Understand your current security posture, identify critical risks, and get a prioritized roadmap for improvement.
What you'll receive
Executive summary with risk prioritization
Detailed technical findings report
30-day actionable remediation roadmap
Benchmark against industry standards
No commitment required. Assessment takes 48 hours. Report is yours to keep.
Assessment Preview
Areas we evaluate in your free assessment
Security Posture
A-F Rating
Infrastructure
Health Check
Access Controls
Gap Analysis
Vulnerabilities
Risk Score
Sample Report
See what you'll receive
Overall Score
B+
Critical Issues3 found
Recommendations12 items