E-commerce Platform Achieves PCI-DSS Compliance
The Challenge
ShopDirect, an online marketplace connecting 500+ sellers with consumers, processed $50M in annual transactions. Their payment processor had given them a 6-month ultimatum: achieve PCI-DSS compliance or face relationship termination.
The platform had grown quickly without security architecture in mind. Card data touched 40+ systems, and their homegrown payment flow had no tokenization. An initial scoping exercise suggested 80% of their infrastructure was in PCI scope-a compliance nightmare.
With 65 employees and no dedicated security team, they needed an approach that would achieve compliance quickly while minimizing ongoing burden.
Our Approach
Scope Analysis & Reduction Strategy
Week 1-3Mapped all card data flows and identified scope reduction opportunities. Created architecture for tokenization-based scope reduction.
Payment Architecture Redesign
Week 3-8Implemented Stripe Elements to eliminate card data from environment entirely. Migrated from homegrown payment flow to tokenized architecture.
Control Implementation
Week 8-14Implemented remaining PCI controls including network segmentation, access controls, logging, and vulnerability management for reduced scope.
Assessment & Certification
Week 14-18Prepared SAQ documentation, completed external vulnerability scans, and achieved PCI-DSS Level 2 certification.
Solution Overview
PCI-DSS scope reduction, secure payment architecture, tokenization implementation, vulnerability scanning, and quarterly compliance reviews.
The Results
Business Impact
"PlatOps made PCI compliance manageable. We're now confident handling millions in transactions."
AAmanda Liu, Head of EngineeringOnline Retail Marketplace
"We went from 40 systems in scope to 3. The ongoing compliance effort dropped proportionally."
DDerek Thompson, CTOOnline Retail Marketplace
Key Takeaways
- Scope reduction is the single most effective PCI strategy
- Modern payment providers can eliminate 90%+ of PCI burden
- Tokenization transforms PCI from nightmare to manageable
- Early payment architecture decisions compound over years
Key Outcome
Technologies Used
Compliance Frameworks
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