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LegalSecurity

Law Firm Implements Zero Trust Security

Mid-size Litigation Law Firm
Chicago, IL
200 employees
5 months
Zero
incidents since launch
Started:Nov 2023
Duration:5 months
Completed:Apr 2024

The Challenge

Harrison & Associates, a 200-attorney litigation firm, discovered their security shortcomings the hard way. A sophisticated spear-phishing attack compromised a partner's credentials, giving attackers access to case files for three major corporate clients-including pending M&A documentation.

The breach required notification to affected clients and triggered security audits from two Fortune 500 clients threatening to terminate relationships. The firm's reputation, built over 40 years, was at stake.

Their existing security-perimeter firewall, basic antivirus, and password-only authentication-was clearly inadequate for modern threats. The firm needed a complete security transformation while maintaining the 24/7 availability attorneys demanded.

Our Approach

1

Incident Response & Stabilization

Week 1-2

Contained the breach, performed forensic analysis, and implemented emergency controls. Identified all compromised accounts and rotated credentials.

2

Identity-Centric Security Foundation

Week 2-6

Deployed Azure AD with conditional access, enforced MFA for all 200 users, and implemented passwordless authentication for partners.

3

Zero Trust Network & Endpoint

Week 6-14

Segmented network by practice group, deployed EDR on all endpoints, implemented DLP for document protection, and established privileged access management.

4

Monitoring & Client Assurance

Week 14-20

Deployed 24/7 SOC monitoring, created client security documentation, and passed security assessments from all major clients.

Solution Overview

Zero Trust architecture implementation including identity-based access controls, MFA enforcement, endpoint security, network segmentation, and 24/7 monitoring.

The Results

100% MFA adoption across all staff
Zero security incidents post-implementation
Passed client security audits with flying colors
Reduced unauthorized access attempts by 95%

Business Impact

Deals Enabled
Retained all Fortune 500 client relationships
Productivity Gain
Passwordless auth reduced login friction
Risk Reduction
95% reduction in unauthorized access attempts

"Our clients trust us with their most sensitive matters. PlatOps helped us earn that trust with enterprise-grade security."

R
Robert Harrison, Managing Partner
Mid-size Litigation Law Firm

"The passwordless authentication was the key to attorney adoption. Security that's invisible is security that works."

K
Karen Mitchell, IT Director
Mid-size Litigation Law Firm

Key Takeaways

  • Law firms are high-value targets due to sensitive client data
  • Partner buy-in is critical-start with passwordless convenience
  • Client security audits are becoming standard in legal services
  • 24/7 monitoring is essential for firms with global practices

Key Outcome

Zero
incidents since launch

Technologies Used

Microsoft 365 E5CrowdStrike FalconZscalerVaronisArctic Wolf

Compliance Frameworks

ABA Model RulesState Bar EthicsSOC 2

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