Travel and hospitality

Bringing the benefits of the cloud to the travel and hospitality industry

Overview

In an industry where guest experience defines the core business, travel and hospitality organizations are under pressure to dramatically alter their business models to meet an ever-evolving set of customer expectations. Today’s guests demand more personalized interactions, but with the autonomy to control their own experiences. As a result, these verticals have been leveraging cloud technologies to predict customer behavior, streamline the travel process and create tailored experiences that are unforgettable.

Leverage our strategies and integrated sets of solutions, such as IoT and data analytics, to increase the speed and efficiency of your processes while continuously innovating and improving your guests' experiences.

Our Expertise

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3000+ Cloud Engineers across Linux, Windows and VMware

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7500+ Total Cloud Certifications across AWS, Google Cloud, Microsoft, VMware

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700+ Enterprise App Certifications across Salesforce, Oracle & SAP

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20+ Years of Managed Service experience

Use Cases

Smart hotel rooms

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Leverage IoT devices and self-service applications that enable guests to control and customize their experiences through connected in-room solutions. Enhance a guest’s convenience and accessibility to control rooms as well as connect them to other guest services like in-room dining and hotel reservations.

Supply chain management

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Leverage AI/ML solutions with your operational data to predict resource needs based on historical trends and external factors that could disrupt your supply chain.

Dashboard reporting and analytics

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Access insights to help make informed decisions, more accurately predict and anticipate demand, and increase overall customer satisfaction and revenue. Gain valuable, real-time information on the status of equipment to ensure rapid repairs and replacements before they stop functioning, improving the safety and satisfaction of guests.

Enhanced guest experience

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Streamline the customer experience across all areas of the travel and hospitality industry — from mobile travel alerts to seamless check-in and electronic key cards. Engage customers at every stage of the travel planning process through location-based mobile apps, providing guests with more flexibility, options and freedom to access your services and explore local attractions.

Energy management and sustainability

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Utilize cloud-based occupancy IoT sensors and automation to adjust utilities for unoccupied spaces, helping to reduce costs while supporting energy responsibility initiatives.

Personalized customer experiences

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Leverage AI/ML and data analytics services to make recommendations tailored to each guest, allowing the ability to distinguish between business and leisure stays and cater services such as room upgrades, spa amenities or restaurants, accordingly.

Our approach

Discover a partnership that can help you achieve more – for your
people, your business and your customers – today and into the future.

Engagement

Consulting and Advisory Services

Tap into a team of cloud experts who will help you define the right strategy to get you where you want to be.

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Professional Services

We’ll design and build a solution that ensures you’re getting the most out of your applications, so you can accelerate new opportunities for your business.

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Managed Services

Let an expert team manage, operate and optimize the day-to-day elements of your cloud environment, keeping you ahead of what’s next.

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Fanatical Experience™

We do what it takes to get the job done right — from first consultation to ongoing operations. We’re obsessed with your success, and we’ve got your back, every step of the way.

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PlatOps Fabric™

Unite all of your cloud platforms to enable common governance, ticketing, billing, tagging and much more throughout your entire IT estate.

Ready to start the conversation ?

Fill out the form to be connected to one of our experts.